Why would I want this job?
In this role you will be responsible as the primary liaison with our external customers to manage incoming receivables and any past due clients.
What would I be doing?
Duties/Responsibilities:
• Review of current Accounts Receivable balances by customer to manage incoming payments
• Consistent and continued follow-up with customers to obtain payments in a timely manner, organizational skills are critical to maintain control on each of the company’s accounts
• Leads bi-weekly internal meeting between sales, field operations, warehouse management, and supply/chain logistics to resolve outstanding account discrepancies.
• Manage customer notification process on any past due accounts, including shipment holds and other contractual notices when needed, maintaining professional but firm follow-up
• Ensures all related support and paperwork has been completed for all customers notifying internal stakeholders if there are any issues with contractual obligations
• Maintains logs of all customer information, billing contacts, site addresses, mailing information, project managers, and captures project related information
• Creates reports regarding the current status of customer accounts as requested.
• Research customer discrepancies and past-due amounts with the assistance of the Accounting Manager and other staff.
• Collaborates with the Accounting Manager to reconcile accounts receivable on a periodic basis.
• Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.
• Reviews all project related change orders (both increases and decreases to contract terms) in relation to both billing and collections items
• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
• Partners with and supports billing team on an ad hoc basis, creating invoices according to company practices; submits invoices to customers.
• Performs other related duties as assigned
What would make me qualified?
Required Skills/Abilities:
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software as well as other accounting software and billing programs.
• Cross-functional leadership experience
• Consistent follow-up and process ownership mentality
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers.
• Excellent organizational skills and attention to detail.
Education
• Associate or bachelor’s degree in accounting or related field preferred.
• 5+ years of related experience preferred.